Amazon customers can file a claim to receive a refund for their Prime subscriptions as part of the company's $2.5 billion settlement with the Federal Trade Commission over allegations of deceptive ...

When a man returns a defective DVD/VCR combo to Amazon, he expects a quick refund. Instead, the company asks him to prove his ...

Amazon offers a generally customer-friendly return policy, with most items eligible for return within 30 days, extended during the holiday season. Certain categories have restrictions or ...

Customers allege that Amazon reversed their refunds for returned products, leading to a lawsuit that challenges the company's advanced refund policy. Some Amazon customers say their refunds are ...

Amazon owes money to millions of Amazon Prime members who could receive part of a $2.5-billion settlement — all because of how the company marketed its subscription service and communicated its ...

Amazon has agreed to pay $2.5 billion to settle allegations brought by the Federal Trade Commission over how it enrolled customers in Prime and how difficult it made cancellation. The FTC alleged ...

Amazon is sending claim notices to Prime customers as part of a $2.5 billion settlement with the Federal Trade Commission. The Federal Trade Commission reached an agreement in September 2025 requiring ...

Signed up for Amazon Prime by accident? Millions of customers like you are getting refunds for their subscriptions. Amazon and the Federal Trade Commission reached a $2.5 billion settlement in ...

Most items come with a 30-day return window, but the exact rules can vary depending on the product category and whether it’s sold by Amazon or a third-party seller. Returns aren’t always free — you ...

Illinois residents still have a chance to receive an Amazon refund as part of a settlement with federal regulators. Here's what to know about the suit, including who's eligible and how to file a claim ...