When companies hire new employees, it usually involves a lot of paperwork and checklists — from filling out and filing stacks of forms to completing logistics, such as ID badge, laptop and phone ...

When done well, onboarding new clients can mark the beginning of a long-term, successful relationship. Done poorly, however, you’ll likely see clients jumping ship and finding yourself where you might ...

This report, authored by Andras Cser, VP Principal Analyst at Forrester Research, examines the growing need to verify physical non-identity documents in digital onboarding. These documents include ...

AI-powered, interactive knowledge bases are transforming static documentation into dynamic, contextual experiences that learn from every user interaction.

All employees working in the United States are required to complete the Form I-9, Employment Eligibility Verification. Employment is contingent upon the new hire submitting proof of their identity and ...

At this point, virtual onboarding will maintain a significant chunk of the overall onboarding processes. The fact that the more traditional methods haven’t been all that swish for new hires only ...

Data cleansing — prepping data for applications like predictive analytics — takes time. In fact, data scientists spend an estimated 60% of their time cleaning and organizing data, according to one ...