Covid-19 was the death knell for traditional hierarchical command-and-control operations management. In its place a new model has emerged that’s far better equipped to deal with today’s disruptive, ...

In our work, we spend much time examining companies’ operating models and organizational structures. Many that we talk to have not taken a deliberate, planned approach to designing their models, ...

Moder's Bonnie Chong explains how lenders can redesign their operating models around connected data, intelligent platforms ...

As data centers shift from traditional automation to AI-driven operational autonomy, the core challenge for IT leaders is finding the right balance between machine autonomy and human control. AI ...

Many companies are now 5-10 years into their digital transformation journey. I have blogged for two years (here for instance) about how the journey drives companies to forge a more intimate ...