Optus, Australia's second-largest telecoms services provider, said on Thursday that an independent review into its September ...

Technicians working on a firewall upgrade made at least ten mistakes, contributing to two deaths, according to a report on a September incident that saw Australian telco Optus unable to route calls to ...

The telecommunication company’s report seeks to absolve management of any responsibility for the fatal events of September 18 ...

Optus management has been sharply criticized in an independent review into September’s fatal emergency call outage, which ...

STORY: Optus blamed a departure from 'established processes' on a network upgrade for last week's emergency calls outage in Australia. It said it led to a technical failure which disrupted emergency ...

MELBOURNE, Australia — Australia on Monday foreshadowed changes to the country's telecommunications industry after a major company’s failure to connect hundreds of emergency calls last week was linked ...

SYDNEY (Reuters) -Optus, Australia's No. 2 telecom carrier, said on Sunday that a departure from regular processes on a network upgrade sparked a technical failure that disrupted emergency call ...

Optus has released a much-anticipated review into September's network outage that left hundreds of people unable to reach Triple Zero (000) and was linked to two deaths. The review, by experienced ...

Optus has promised to implement 21 recommendations from an independent review into the outage that has been linked to two ...

An independent review of an outage of Optus’ emergency call network in September suggested shifting call centre operations ...

Australian phone company Optus will implement any recommendations from an independent review, Chief Executive Officer Stephen Rue said, after an emergency call outage that resulted in at least two ...