Medically appropriate and patient-acceptable decision making is beneficial in enhancing the quality of care 1,2,3. Considerable evidence has been accumulated from many studies on the assessment of ...

The following are five tips on performance improvement basics for ambulatory care organizations as presented by Dana Dunn, RN, BSN, and Pam Roark, RN, MSN, MA, surveyors from The Joint Commission, as ...

Over the past 30 years, the number of people experiencing heart attacks has decreased by at least 50%, and the likelihood of death from a heart attack has declined by roughly 80%. Research and ...

Throwing programs at problems is never an effective approach to improving safety. However, knee-jerk reactions to undesirable events or performance are evident in many well-intentioned organizations.