Target's newest policy for employees is part of a company-wide effort to lift sales and spirits ahead of the holiday season ...

Target has instituted a new "10-4" policy that requires employees to smile and wave at customers from 10 feet away and interact with them within four feet.

Training that tells Target employees to smile or wave within ~10 feet and greet/offer help within ~4 feet Why Target’s doing ...

A Target representative about the 'rule' gaining viral attention on social media is normal customer service training.

The chain has started the “10-4″ guest engagement policy which directs employees to smile, wave and use what the “Today” show ...

(NEXSTAR) — Retail giant Target will require employees to smile and make contact whenever they are within 10 feet of a customer, the company told USA Today on Monday. The retailer told the outlet that ...

Target customers will soon see more smiles and maybe even exchange more pleasantries with employees, thanks to a new staff policy the retailer has implemented, the company said. The new policy ...

Both common sense and science suggest Target’s latest effort to boost sales will backfire. Leaders should take note.

Target is more than doubling its holiday toy assortment and making room in stores by a "quarter-million additional square feet" to accommodate the additional merchandise and in-store events for ...