With another sign that e-commerce has changed retail shopping patterns and the logistics needed to serve it, UPS Inc. said National Returns Day already happened. UPS estimated 1.5 million returns to ...

The delivery giant is expanding its Happy Returns network to 10,000 locations to capture the massive returns market.

UPS, headquartered in Atlanta, Ga., announced it now accepts ground returns at its 40,000 drop box locations. Ad Loading... This expands the level of convenience retailers can offer customers at an ...

United Parcel Service doesn’t want to deliver your cheap e-commerce packages. But the delivery giant does want to play a part when you return them. A UPS business unit called Happy Returns, a software ...

With the holiday rush history, UPS said Thursday it predicts a seventh consecutive record-breaking National Returns Day, as consumers send back holiday orders ranging from ill-fitting sweaters to ...

LOS ANGELES, Dec 18 (Reuters) - Nearly one in every 10 retail items that are returned ‌for a refund in the U.S. is fraudulent, according to a UPS-owned reverse ‌logistics company that says it plans to ...

UPS isn’t as interested in the e-commerce deliveries that used to be its bread and butter. “There’s just not a lot of margin in delivering T-shirts to houses,” Chief Financial Officer Brian Dykes told ...

The business of delivering packages has gotten more complex amid the latest wave of tariffs, and in some cases, shipping companies such as UPS wind up simply trashing some packages. Shipments may be ...