Let's face it - every enterprise software vendor is going to make some type of splashy generative AI announcement this year. The challenge for customers will be to determine: Which vendor is truly ...

The company’s Zia AI assistant is being rolled out in new areas and now provides email ‘sentiment’ analysis to Zoho Desk. Zoho has added AI and analytics features to its CRM suite, part of a drive by ...

Zoho's chief strategy officer Vijay Sundaram is a firm believer that business growth should not come at the cost of customer privacy. "20 years ago, we made a decision: We will never have a model that ...