Retail loyalty programs have evolved into powerful tools for building emotional connections, boosting retention, and increasing customer lifetime value. From Ulta Beauty’s gamified points system to ...

Retail loyalty programs promise savings, perks, and exclusive deals, but they’re also powerful tools for collecting customer data and influencing spending habits. While they can genuinely reward ...

Reviews earn the first sale. Loyalty earns every one after. Here's why pairing Judge.me and Smile is how DTC brands compound ...

If you're visiting a new state for the first time, don't forget to pay one of these iconic regional grocery stores a visit.

AI is not simply enhancing loyalty programs; it is redefining what loyalty means and compressing the timeline for action.

The singer, actor and television host Dinah Shore touts big savings on the cover of the Sperry & Hutchinson Company’s 1963 Ideabook. Courtesy of Sperry & Hutchinson; iStock The idea of rewarding loyal ...

Points-only loyalty programs are largely obsolete for restaurant chains, according to Paytronix’s 2026 Loyalty Report. Instead, the most effective programs leverage experiential elements, AI analytics ...

PITTSBURGH, Pa. – PNC Bank on Tuesday announced the launch of PNC TotalRewards, a new relationship-based loyalty program designed to give clients more value, transparency and ways to strengthen their ...

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As part of Project Catalyst, Shake Shack has enlisted cloud-based commerce platform Qu to modernize its POS and KDS, with the aim of speeding up throughput and improving order accuracy. According to ...

“The issue is not whether these programs work, it is whether we are willing to scale and coordinate them to create an effective continuum of care.” Despite the progress, thousands of people continue ...