People who interacted with different AI chatbots in a study didn’t realize the bots were including veiled advertising in ...

Chatbots' leap to become mainstream human companions in some cases are showing the limits of the help they can offer that ...

As people increasingly rely on AI chatbots for guidance, even on financial matters, a healthy dose of skepticism is critical.

New research suggests that chatbots still don’t measure up to humans when it comes to connection and well-being.

How do you even know if anyone online is real anymore? A potential solution to prove you're not a bot or AI clone just got an ...

"Sportellino," a multilingual chatbot designed for migrants, is currently leading the way at the national level by setting a ...

The legislation would require operators of companion chatbots to perform and document a comprehensive risk assessment each ...

Luna was given a three-year lease, a $100,000 budget, and a credit card by Andon Labs, as part of a controlled experiment.

Perhaps to the surprise of their creators, large language models have become confidants, therapists, and, for some, intimate ...

How chatbot tools use psychological strategies to engage and ensnare us, and other tales of "large language manipulators." ...

A new study confirms that chatbot empathy backfires in customer service. Instead of calming frustrated customers, it triggers a negative response that makes the experience feel even worse.

Millions of Americans are turning to AI chatbots for health answers. But are doctors using these tools? And if so, how?