The efficacy differences between LLM-based and rule-based chatbots have not been systematically evaluated, with few studies directly comparing the two, and existing meta-analyses have notable ...

Though AI chatbots and apps are moderated for explicit content, using specific prompts, English, or vague wording allows users to bypass restrictions.

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Across the country, AI users and their families are alleging chatbots contributed to serious concerns for users’ health (including minors). This has prompted a new wave of litigation against chatbot ...

Large language model chatbots such as Google’ s Gemini, OpenAI ’s ChatGPT, Microsoft ’s Copilot, and Anthropic ’s Claude have a tragic and potentially costly suicide problem. The most recent wrongful ...

Generative AI chatbots are now used by more than 987 million people globally, including around 64% of American teens, according to recent estimates. Increasingly, people are using these chatbots for ...

Utah is testing an AI system that can renew certain psychiatric medications for stable patients. The chatbot handles routine refill check-ins and sends higher-risk cases to a doctor. The program ...

Does media coverage reflect the true risks of generative AI for our mental health? Our team recently led a study examining how global media are reporting on the impact of generative AI chatbots on ...

While chatbots like Claude and ChatGPT can help narrow the information divide between patients and providers, they can also dispense flawed advice. By Sarah Kwon As chatbots become a fixture in ...

Abstract: The rapid diffusion of artificial intelligence (AI) is accelerating the adoption of mental health chatbots (MHCs) as scalable tools for psychological support. Grounded in media naturalness ...

This Pew Research Center report looks at Americans’ views on health information and how they view their own health. Pew Research Center does research to help the public, media and decision-makers ...

AI thrives on data but feeding it the right data is harder than it seems. As enterprises scale their AI initiatives, they face the challenge of managing diverse data pipelines, ensuring proximity to ...