Workers are now spending their time managing AI agents, supervising their work, and fixing mistakes. Many aren't getting manager promotions or raises.

Retailers are losing direct control of the customer journey as shoppers hand the path to purchase over to autonomous AI ...

Free shipping remains one of e-commerce’s strongest customer incentives, but the economics behind it are becoming harder to ...

Nick Aiello of ForeFront Web explains how cleaner product feeds and Merchant Center data can improve visibility as AI ...

Stensul launches a beta integration with Salesforce Marketing Cloud Next, expanding its Governed Creation Platform for enterprise marketing teams.

Supporting the needs of a global fanbase presents a major technical challenge, solved by use of the Salesforce platform.

In the borderless Lakehouse, cross-cloud caching reduces data transfers, and BigQuery cross-cloud connections enables querying data in other clouds.

Analysts at eMarketer and Salesforce believe holiday sales growth will be harder to achieve for most retailers. They predict ...

Salesforce has launched a new interface to its customer service management software that it hopes will boost agentic AI.

Target stock is holding near highs, but Walmart is struggling as investors prepare for a parade of earnings reports in the ...

Salesforce AIforce, launched at Dreamforce 2026, routes live CRM data and permissions into Claude, Slack, and Amazon Quick without opening Salesforce, as Koa, a new reasoning model post-trained on ...